Frequently asked questions
Product & fabric
What are Flissie boxers made of?
95% Tanboocel bamboo viscose and 5% elastane. Tanboocel is a closed-loop bamboo viscose where the chemicals used to process the fibre are recovered and reused. The fabric feels closer to silk than cotton — soft, breathable, naturally temperature-regulating, and gentle on sensitive skin.
What's the difference between the 6" and 9" inseam?
The 6" sits roughly mid-thigh — great under skirts, dresses, gym shorts, or for anyone who finds longer leg lengths too warm. The 9" extends to about an inch above the knee — the right choice for anti-chafing on long walks, runs, festivals, hot weather, or under flowing dresses.
Will they roll up my thighs like other boxer shorts?
No — and this is the single most common review comment from women who've tried other brands first. Flissie boxers use a specific leg-band tension and bamboo viscose's natural cling to stay in place. If you've had Boody, Step One, or M&S boxers roll up before, this is the design difference you'll feel immediately.
Will they show under leggings or fitted dresses?
No visible panty line. Flissie boxers are designed without a hem ridge, and the boyleg cut means no waistband indent either. For the smoothest finish under fitted fabrics, the 6" inseam in a nude shade is most invisible; the 9" works best under skirts and dresses where leg length isn't an issue.
Fit & sizing
What size should I order if I'm between sizes?
When you're between sizes, size up. Flissie boxers need full skin contact to glide rather than friction-bunch — going down a size compromises the anti-chafing function. Most between-size customers say the larger size feels exactly right after one wear.
How do free size swaps work?
If the size isn't right, we'll swap pairs for a different size, free of charge, within 60 days of purchase. Just email hello@flissie.com with your order number and which size you'd like. We usually respond within three working days. Worn pairs can't be swapped for health and hygiene reasons but we'll replace your whole order — so try one pair first before opening the rest.
Use cases
Are these good for menopause and night sweats?
Yes — bamboo viscose's moisture-wicking and temperature-regulating properties make Flissie one of the most-recommended options for perimenopausal and menopausal women. The fabric pulls heat and sweat away during hot flushes and night sweats. Many customers buy the 9" for sleep and the 6" for daytime.
Are they suitable for postpartum recovery?
Many customers find Flissie more comfortable than traditional postpartum pants — the soft, non-digging waistband sits above or below a C-section scar, the gusset is wide and gentle, and the longer leg lengths reduce chafing during recovery. They're not designed as surgical garments.
Are Flissie boxers OK for sensitive skin or eczema?
Bamboo viscose is naturally hypoallergenic and antimicrobial, and Flissie is dyed using OEKO-TEX Standard 100 certified processes. Customers with eczema, allergic dermatitis and post-treatment sensitivity routinely report Flissie as the only underwear they can wear without flare-ups.
Shipping & delivery
Is delivery free?
Yes — every UK order ships free, no minimum spend. International orders ship free on 7-packs; smaller orders to international addresses have a standard shipping fee added at checkout.
Do you ship internationally?
Yes — we ship worldwide. 7-pack orders ship internationally free of charge. For smaller pack sizes, shipping is calculated at checkout based on destination. Import duties or taxes (if applicable in your country) are the recipient's responsibility.
Will my order arrive in discreet packaging?
Yes. Flissie orders arrive in a plain, unbranded sugarcane mailing bag with no mention of the product on the outside. Inside, each pair is individually wrapped in compostable corn starch packaging. Nothing about the parcel signals what's inside.
Packaging & sustainability
What packaging do Flissie boxers come in?
Every pair is individually wrapped in compostable corn starch (PLA) packaging, and orders ship in fully recyclable, carbon-neutral sugarcane mailing bags. No plastic poly bags, no virgin plastic mailers, nothing destined for landfill. The corn starch wrap breaks down in a home compost; the mailer goes in your normal paper recycling.
Are Flissie boxers plastic-free?
The packaging is — both the individual wrap and the outer mailer are plant-based and home-compostable or recyclable. The boxers themselves are 95% bamboo viscose with 5% elastane (a small amount of stretch fibre needed for fit and recovery). We've removed every piece of single-use plastic we can from the production and shipping chain.
Where are Flissie boxers manufactured and how do you ensure ethical labour?
Flissie boxers are designed in the UK and manufactured by a closed-loop production partner that holds OEKO-TEX Standard 100 certification and meets ethical labour standards including fair wages, safe working conditions, and no child labour. We visit our manufacturing partners regularly and are working toward full B-Corp certification.
Returns & care
What's your return policy?
60-day return window on unworn pairs in their original sealed packaging. Free size swaps within that window — just email hello@flissie.com. Full refunds are also available within 60 days; return postage is at your cost.
How do I wash Flissie boxers?
Machine wash at 30°C with similar colours, inside out to preserve the dye. Use a gentle detergent — skip fabric softener as it coats bamboo fibres and reduces breathability. Air dry where possible; tumble drying is not recommended and will shorten fabric lifespan. Avoid bleach.
Buying
Why is the multi-pack cheaper per pair?
Lower per-unit packaging, shipping and admin costs let us pass on a real saving. A single pair is £20; the 7-pack works out to roughly £13 per pair — the same boxers, just better value when you stock up. Most customers buy a multi-pack backed by our 60 day guarantee.