Frequently asked questions
Everything you might want to know before starting Hormonal Balance — usage, safety, ingredients, comparisons, and ordering. Can't find your question? Email us and we'll come back within one working day.
Taking Hormonal Balance
When should I take Hormonal Balance — morning or evening, with or without food?
Take 3 capsules daily with food. Most customers split the dose — one or two with breakfast and one with dinner — to spread the adaptogenic ingredients across the day. If you find Ashwagandha relaxing, take more of the dose in the evening; if you find Rhodiola energising, take it in the morning.
How long until I feel it working?
Most clinical research on the key ingredients (KSM-66 Ashwagandha, Chaste Tree, Maca) measures outcomes over 8–12 weeks. Some women notice changes in sleep and stress within the first 2–3 weeks; cycle-related changes usually take 2–3 full menstrual cycles. Our refund window is designed around that realistic timeline.
Can I take it every day, long-term?
Hormonal Balance is formulated for daily, long-term use as part of a balanced diet and lifestyle. The Vitamin B6 dose (2.07 mg) is well below the UK Vitamins & Minerals Guidance level of 10 mg/day, and the botanical doses are within traditional usage ranges. If you're planning to take it for more than 6 months, it's good practice to mention to your GP at your annual check-up.
Safety & medical questions
Can I take it if I'm on the contraceptive pill?
We do not recommend Hormonal Balance alongside the combined contraceptive pill or the progestogen-only "mini pill", because the Chaste Tree (Vitex agnus-castus) extract may interfere with how hormonal contraceptives work. The Australian Therapeutic Goods Administration has issued a safety alert citing case reports of unintended pregnancy in women using a progestogen-only pill simultaneously with Vitex. Use additional non-hormonal contraception, or pause Hormonal Balance, and speak to your GP if in doubt.
Can I take it during pregnancy, breastfeeding or while trying to conceive?
No. Hormonal Balance is not suitable during pregnancy, while trying to conceive, or while breastfeeding. Several of the botanicals (Chaste Tree, Wild Yam, Ashwagandha) are traditionally avoided in these life stages. If you're planning a pregnancy, stop taking Hormonal Balance and speak to your GP or a nutritional therapist for a TTC-specific approach.
I take levothyroxine or have a thyroid condition — is it safe?
Speak to your GP before starting. Ashwagandha has been shown in clinical studies to influence thyroid hormone levels (lowering TSH, raising T3 and T4), which means it may alter how thyroid medication works. The UK Food Standards Agency opened a Call for Evidence on ashwagandha food supplements in 2024 — we're monitoring developments and reformulating contingencies if guidance changes.
I've had — or am at risk of — a hormone-sensitive cancer. Is it safe?
No. Wild Yam, Chaste Tree and Maca can have mild hormone-modulating effects through traditional pathways and should be avoided if you have, or have had, a hormone-sensitive condition such as breast, ovarian or uterine cancer, or endometriosis or uterine fibroids — unless your specialist explicitly clears it. Always speak to your oncology or specialist team before starting any new supplement.
Is Hormonal Balance safe to take alongside HRT?
Generally yes — none of the 11 ingredients have known direct contraindications with HRT, and many women in our community take both. We always recommend you speak to your prescribing GP before combining any food supplement with prescription medication. Hormonal Balance is a food supplement, not a medicine, and is not an alternative to HRT.
Does it contain any allergens?
Hormonal Balance is free from gluten, wheat, dairy, lactose, soya, nuts, peanuts, eggs, fish and shellfish. It's manufactured on a site that may handle other allergens — always check the carton for the most up-to-date allergen statement before use.
Ingredients & formulation
Is Hormonal Balance vegan?
Yes. The capsule shell is plant-based hydroxypropylmethylcellulose (HPMC) and all 11 ingredients are plant-derived or synthesised. No animal-derived gelatine, no fish oil, no dairy. Suitable for vegans and vegetarians.
Why doesn't it contain soya isoflavones or red clover?
Soya isoflavones and red clover are phytoestrogens — plant compounds that mimic oestrogen in the body. We deliberately built Hormonal Balance without them, so it's a clean fit for women avoiding phytoestrogens for personal preference or medical reasons. Instead, the formula leans on adaptogens (Ashwagandha, Rhodiola), women's-cycle botanicals (Chaste Tree, Wild Yam, Maca, Fennel) and a single targeted vitamin (B6).
Where is Hormonal Balance made?
Hormonal Balance is manufactured in the UK in a facility certified to Good Manufacturing Practice (GMP) standards. Every batch is tested for ingredient identity, potency and contaminants before release.
How it compares
What's the difference between Hormonal Balance and a "menopause supplement"?
Hormonal Balance is designed as a daily nutritional foundation across the full reproductive life stage — PMS, postpartum, perimenopause and beyond — rather than a product targeting a single life stage. Vitamin B6 is included because it has authorised EFSA health claims for hormonal activity, energy, mood and the reduction of tiredness and fatigue, which apply across women's life stages.
Is this an alternative to HRT?
No. Hormonal Balance is a food supplement, not a medicine, and is not an alternative to HRT. HRT is a prescription treatment that should be discussed with your GP. Hormonal Balance is designed to sit alongside a balanced diet and lifestyle as a daily nutritional foundation — for some women, that's instead of HRT (because HRT isn't appropriate or wanted), and for others, alongside it.
How does it compare to other UK women's hormone supplements?
Most established UK women's hormone supplements rely on phytoestrogens (soya isoflavones, red clover, dong quai). Hormonal Balance is built around adaptogens (KSM-66 Ashwagandha, Rhodiola), women's-cycle botanicals (Chaste Tree, Wild Yam, Maca, Fennel) and Vitamin B6. That means it's a better fit if you're avoiding phytoestrogens, and a poorer fit if you specifically want isoflavone-led support.
Can men take Hormonal Balance?
Hormonal Balance is formulated for women. While Ashwagandha, Rhodiola, Maca and Vitamin B6 have potential benefits for men too, the Chaste Tree (Vitex) component specifically targets the female reproductive cycle and isn't appropriate for daily use by men.
Ordering, refunds & subscriptions
What's the refund policy?
We offer a 60-day money-back guarantee on Hormonal Balance. If you've taken it daily for at least 30 days and you're not seeing the benefits you hoped for, contact us at hello@flissie.com and we'll refund your first bottle. We respond within one working day.
Is there a subscription option, and how does it work?
Yes — you can subscribe and save on every order. Subscriptions are flexible: skip, pause, or cancel any time through your account or by email to hello@flissie.com. Subscriptions are monthly delivery to match the 30-day supply.
Is delivery free?
Yes — Hormonal Balance ships free to all UK addresses, no minimum spend. International orders are calculated at checkout based on destination. Import duties or taxes (if applicable in your country) are the recipient's responsibility.
