FAQ
Fabric Care
Bamboo fabric is a long-lasting material that holds colour well and maintains elasticity. We recommend washing on 30ºC / 86ºF for optimum longevity and cleanliness.
How long will it take to get my package?
We provide free carbon offset shipping in the UK and expect items to arrive within 3-5 working days but will provide the option to upgrade to faster shipping at an additional cost. We cannot guarantee delivery times due to reasons outside of our control.
Do you ship internationally?
Flissie ships internationally however shipping outside of the UK will be paid for by the customer. Please refer to pricing at the checkout stage for the cost.
What payment methods are accepted?
We take Visa, Mastercard, PayPal, buy now pay later with Klarna, Apple Pay, Google Pay and American Express.
How can I process returns?
Within 30 days of purchase any unopened items can be exchanged for different sizes. If you’re certain you don’t like our amazing products, you can return them for a full refund, but this must be within 30 days. Unfortunately, we cannot offer exchange or refund if it is after 30 days.
Please email us for us to assist you: hello@flissie.com