Refund policy

Change Sizes or Return


Flissie is designed to keep you incredibly comfy so when you don’t like them, we reckon it’s because of sizing.


When you buy your first pair of underwear, please try these on before opening any of your others because you cannot exchange or return any used underwear unfortunately due to health and safety reasons.


Within 30 days of purchase any unopened items can be exchanged for different sizes. If you’re certain you don’t like our amazing products, you can return them for a full refund, but this must be within 30 days. Unfortunately, we cannot offer exchange or refund if it is after 30 days.

Please email us to assist you: